Ordering Info

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ORDERS OUTSIDE OF USA AND CANADA, please <click here> or contact us at ordering@tulipbiolabs.com for instructions. 


In JAPAN, please order from...image

In Taiwan, please order from...

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EASY-TO-ORDER

Please phone, e-mail, fax or mail your order to the attention of customer service. Remember to supply your name, purchase order number, shipping address, billing address and telephone number.  Or order online.


Downloadable order form (optional):

Write-in (pdf) Use for fax or mail orders.


Phone:  610.584.2706 (Mon-Fri 10:00A-4:00P EST)

E-mail:  ordering@tulipbiolabs.com

Fax:  610.584.2706

Mail:  Tulip BioLabs, Inc., PO Box 334, West Point, PA 19486 USA


Order Online Using a CREDIT CARD or PAYPAL ACCOUNT...

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SHIPPING

Products are shipped F.O.B. West Point, PA, USA. Shipping charges (US$15 for US or US$35 for Canada delivery) are prepaid and added to your invoice. US orders are normally processed Mon thru Thu until 4:00PM EST, and are shipped via FedEx Standard Overnight. Canadian orders are processed on Mon and Tue, and are shipped via Fedex International Priority (delivery in 2 - 4 days). Please contact us for shipping to other countries.


CREDIT TERMS

Net 30 days. Overdue amounts are subject to carrying charge at 1.5% per month (18% per annum).


LIMITATIONS

All products are available for research use only and are not approved for use in humans or in clinical diagnosis.


RETURNS

If it is necessary to return a product to us, please call for a return authorization prior to shipping the product. No credit or exchange will be permitted without prior authorization. Our product liability is limited to your purchase price or product replacement.


SPECIAL ORDERS

Please contact us for special orders and for pricing on larger quantities by phone, fax or e-mail.


TECHNICAL SUPPORT

Product information may be obtained on the datasheets supplied with the products or located on this website. Please contact us for any additional technical information or assistance by phone or e-mail.

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